ek666 Privacy Policy — How We Handle Your Data

The following summary gives a plain-English overview of our key data practices. The full policy sections below contain the legally binding detail.

This Privacy Policy ("Policy") describes how ek666 ("we", "us", "our", "Platform") collects, uses, stores, protects and shares personal data relating to players and users ("you", "your") who access or use the ek666 website at ek666.ws and all associated services, including account registration, deposits, withdrawals, casino games, sports betting and customer support.

This Policy should be read alongside the ek666 Terms and Conditions, which are incorporated herein by reference. By registering an account on ek666 or otherwise accessing the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data processing activities described in it.

ek666, operating the online platform at ek666.ws, is the data controller responsible for the personal data collected through the ek666 platform. As data controller, ek666 determines the purposes for which and the means by which personal data is processed. All data processing activities described in this Policy are carried out by ek666 or by third-party service providers acting on ek666's instructions under data processing agreements.

If you have any questions about how ek666 processes your personal data, or wish to exercise any of your data rights, please contact the ek666 support team via the live chat facility available on the platform or via the support email address displayed in the footer of the ek666 website. ek666 support operates 24 hours a day, 7 days a week.

ek666 collects the following categories of personal data from players and users of the platform:

• Identity and contact data — full name, date of birth, residential address, email address, and mobile phone number as provided during account registration or subsequent account updates.
• Identity verification documents — copies of national identity cards, passports, or other government-issued documents submitted as part of the KYC verification process, together with any supporting proof-of-address documentation such as utility bills.
• Financial and payment data — transaction history including deposit amounts, withdrawal amounts, dates and the payment methods used (bKash, Nagad, Rocket, Upay, Visa or Mastercard account identifiers). ek666 does not store full payment card numbers — card tokenisation is handled by the relevant payment processor.
• Gaming activity data — game history, betting history, wager amounts, win and loss records, session duration, bonus usage, and responsible gaming tool settings (deposit limits, session reminders, self-exclusion status).
• Technical and device data — IP address, device type and model, operating system, browser type and version, screen resolution, time zone, and session logs generated during your use of the ek666 platform.
• Communications data — records of communications between you and the ek666 support team, including live chat transcripts, email correspondence, and support ticket history, together with any information you voluntarily provide within those communications.

ek666 does not intentionally collect sensitive personal data (such as racial or ethnic origin, religious beliefs, health data, or biometric data) beyond what is strictly necessary for identity verification. If any such data is incidentally included in documents submitted for KYC purposes, it will be handled with appropriate additional safeguards and will not be processed for any purpose other than identity verification.

ek666 collects personal data through the following means:

• Directly from you — when you register an account, complete the KYC verification process, make a deposit or withdrawal, contact our support team, update your account settings, or interact with any feature of the ek666 platform that involves providing information.
• Automatically through platform usage — technical and device data, session logs, and gaming activity data are collected automatically through your use of the ek666 website, including through cookies and similar tracking technologies as described in Section 11.
• From payment service providers — when you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, Visa or Mastercard, the relevant payment processor may provide ek666 with transaction confirmation data and account identifiers necessary to process and reconcile the transaction.
• From identity verification services — where ek666 uses third-party KYC or identity verification service providers to validate documents submitted during the verification process, those providers may return verification outcome data to ek666. ek666 does not receive or store raw identity data from these providers beyond what the player has directly submitted.

ek666 uses the personal data it collects for the following purposes:

• Account administration — to create and manage your ek666 account, process your registration, authenticate your identity when you log in, and maintain the accuracy of your account records.
• Payment processing — to process deposits and withdrawal requests, verify the ownership of payment methods, and reconcile transaction records. This includes sharing necessary transaction data with bKash, Nagad, Rocket, Upay, Visa and Mastercard as required to execute payment instructions.
• KYC and compliance — to verify player identity and age in accordance with responsible gaming requirements, conduct anti-money laundering checks, and meet any applicable legal and regulatory obligations. This is a legal obligation that ek666 cannot waive — the KYC process is mandatory for all players before their first withdrawal.
• Responsible gaming — to monitor gaming activity for signs of problem gambling, apply and enforce deposit limits and self-exclusion settings selected by the player, and provide appropriate support where patterns of play suggest a player may need assistance.
• Customer support — to respond to your support enquiries, resolve account issues, investigate complaints, and maintain a record of communications for quality assurance and dispute resolution purposes.
• Platform improvement and security — to monitor platform performance, detect and prevent fraud and prohibited conduct, analyse usage patterns to improve the platform experience, and protect the security and integrity of the ek666 platform and its players.

ek666 may also use your contact details (email address or mobile phone number) to send you marketing communications about promotions, bonuses and platform updates where you have given consent to receive such communications. You may withdraw consent to marketing communications at any time by contacting ek666 support or updating your communication preferences in your account settings.

ek666 processes personal data on the following legal bases:

• Contract performance — processing that is necessary to fulfil ek666's obligations to you under the Terms and Conditions, including account administration, payment processing, and delivery of the games and services you have requested.
• Legal obligation — processing that is required for ek666 to comply with its legal obligations, including KYC identity verification, anti-money laundering checks, age verification, and the retention of transaction records.
• Legitimate interests — processing carried out in pursuit of ek666's legitimate interests in operating a secure and fair platform, including fraud detection, platform security monitoring, and analysis of gaming activity to identify responsible gaming concerns.
• Consent — where ek666 relies on your consent as the legal basis for processing, such as sending marketing communications, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

ek666 does not sell personal data to third parties. ek666 may share personal data with the following categories of recipient where necessary to deliver the platform's services or meet legal obligations:

• Payment processors — bKash, Nagad, Rocket, Upay, Visa and Mastercard and their respective processing partners receive the transaction data necessary to execute deposit and withdrawal instructions. These providers operate under their own privacy policies and applicable financial regulation.
• Game providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi and other game providers whose titles are available on ek666 may receive session and gaming activity data necessary to deliver their games. This data is shared under contractual data processing agreements and is used solely for game delivery purposes.
• Identity verification providers — third-party KYC and identity verification service providers receive identity document data submitted by players for the purpose of conducting verification checks. These providers act as data processors on ek666's instructions.
• Law enforcement and regulatory authorities — ek666 may disclose personal data to competent authorities, courts or regulatory bodies where required to do so by applicable law, court order, or lawful regulatory direction. ek666 will, where permitted by law, notify the affected player before making such a disclosure.

ek666 recognises that mobile banking is the primary payment method for most players in Bangladesh. When you make a deposit or withdrawal via bKash, Nagad, Rocket or Upay, ek666 receives confirmation of the transaction including the sender or recipient mobile number associated with your mobile banking account and the transaction amount. This data is used solely to credit your ek666 account balance, process your withdrawal, and maintain transaction records as required for compliance purposes.

ek666 does not have access to your mobile banking account PIN, password or full account credentials. ek666 does not store your mobile banking account PIN or password at any time. If you are ever contacted by someone claiming to be ek666 and asking for your bKash, Nagad, Rocket or Upay PIN or password, do not provide it — this would be a fraudulent contact. Please report any such contact to ek666 support immediately via live chat.

ek666 implements technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, destruction or disclosure. All data transmitted between your device and the ek666 servers is protected by 256-bit SSL (Secure Sockets Layer) encryption. Access to player personal data within ek666's systems is restricted on a need-to-know basis and subject to access controls, authentication requirements and audit logging.

While ek666 takes all reasonable and proportionate steps to maintain the security of your personal data, no system of data transmission or storage over the internet can be guaranteed to be completely secure. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, ek666 will notify affected players without undue delay.

ek666 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements. For active accounts, personal data is retained for the lifetime of the account. Following account closure, ek666 retains transaction records, KYC documentation and account history for a period of five years from the date of closure to meet its compliance and legal obligations.

Where personal data is no longer required for any of the purposes described in this Policy, ek666 will securely delete or anonymise that data. Data that has been anonymised — meaning it can no longer be linked to any identifiable individual — is no longer subject to this Policy and may be retained indefinitely for aggregate analytics purposes.

ek666 uses cookies and similar tracking technologies on the ek666 website to support platform functionality, maintain your login session, and analyse platform usage. The following categories of cookie are used:

• Strictly necessary cookies — these cookies are essential for the ek666 platform to function and cannot be disabled. They include session cookies that maintain your logged-in state, security cookies that support authentication and fraud prevention, and preference cookies that remember settings such as your selected language.
• Performance and analytics cookies — these cookies collect information about how players use the ek666 platform, such as which pages are visited most frequently and whether error messages are received. This information is used in aggregate form to improve the platform and is not used to identify individual players.
• Functionality cookies — these cookies allow the platform to remember choices you make, such as your preferred language setting, to provide a more personalised experience. The information these cookies collect is anonymised and cannot be used to track your activity on other websites.

You can control cookie settings through your browser settings. Disabling strictly necessary cookies may affect the functionality of the ek666 platform and may prevent you from logging in or accessing certain features. For full information on managing cookies in your browser, refer to your browser's help documentation.

As a user of the ek666 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the ek666 support team via live chat or the support email address in the footer of this website. ek666 will respond to all data rights requests within a reasonable period and in any case within 30 days of receipt of the request.

• Right of access — you have the right to request a copy of the personal data ek666 holds about you, together with information about how that data is being used. This is sometimes called a Subject Access Request (SAR).
• Right to rectification — if any personal data ek666 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed. You can update many of your account details directly through the account settings in your ek666 account.
• Right to erasure — in certain circumstances you have the right to request that ek666 delete personal data it holds about you. This right is not absolute — ek666 may be required to retain certain data for legal or compliance reasons even where an erasure request is made, such as KYC records and transaction history required for anti-money laundering compliance.
• Right to restriction of processing — you have the right to request that ek666 restrict the processing of your personal data in certain circumstances, for example while the accuracy of the data is being contested or while an objection to processing is being considered.
• Right to withdraw consent — where ek666 is processing your personal data on the basis of your consent (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing that took place before withdrawal.

ek666 will not charge a fee for handling data rights requests in ordinary circumstances. Where a request is manifestly unfounded or excessive (for example, due to repetitive nature), ek666 reserves the right to charge a reasonable administrative fee or to refuse to act on the request, and will inform you of this decision with reasons.

The ek666 platform is strictly for players aged 21 and above. ek666 does not knowingly collect personal data from individuals under the age of 21. If ek666 becomes aware that it has inadvertently collected personal data from a person under 21, that data will be deleted promptly and the associated account will be closed. If you believe that a person under the age of 21 has registered an account on ek666 or provided personal data to ek666, please notify ek666 support immediately via live chat so that the matter can be investigated and the data removed without delay.

ek666 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, changes to the categories of data collected, the purposes for which data is used, or the third parties with whom data is shared — ek666 will provide advance notice by publishing a notice on the ek666 platform or by contacting registered players via their registered email address or phone number.

The current version of this Privacy Policy is always the version displayed on this page. The "Last updated" date at the top of this page indicates when the most recent revision was published. Your continued use of the ek666 platform following any revision to this Policy constitutes your acceptance of the updated Policy. If you do not agree with any change to this Policy, you should cease using the platform and may request account closure by contacting ek666 support.

If you have any questions about this Privacy Policy, wish to make a data rights request, or have a concern about how ek666 handles your personal data, please contact the ek666 support team. Our support team is available 24 hours a day, 7 days a week via the live chat facility on the ek666 website. We aim to acknowledge all data-related enquiries within 24 hours and to resolve them fully within 30 days.

You can also contact ek666 support by email. Our support email address is displayed in the footer of every page on the ek666 website. Please do not send sensitive data such as passwords, payment PINs, or copies of identity documents by email — our support team will never ask for this information via email. All data rights requests submitted by email will be handled with appropriate confidentiality.